This Shipping & Delivery Policy is part of our Terms of Service (“Terms”) and should therefore be read alongside our main Terms:https://shivayherbs.com/terms-and-conditions/

WHAT ARE MY SHIPPING & DELIVERY OPTIONS?
We usually ship the products within 5-7 working days. Order tracking would be shared to the registered email. Once the order is shipped, allow at least 2-7 days for delivery. The delivery time may vary depending on the area pin-code.

UNDELIVERED ITEMS
In the event that your order cannot be delivered, due to incorrect information or missed deliveries these orders will be returned to us at our shipping facility. Once your order has been returned to us you will be contacted.

If you want us to ship the order again, the mode of payment will be changed to prepaid (this is specific only to COD orders) and we will only ship the order again once the payment is received.

All times and dates given for delivery of the products are given in good faith but are estimates only.

QUESTIONS ABOUT REFUNDS/ RETURNS?

If you have questions about refund/ returns, please review our Refund Policy:https://shivayherbs.com/return-and-refund-policy/

HOW CAN YOU CONTACT US ABOUT THIS POLICY?

If you have any further questions or comments, you may contact us by:

Email: info@shivayherbs.com